3 New Solutions to Ensure Supporters Book with Confidence!

Posted by Ben Crook on 12 October 2020

We are well aware of the stress and uncertainty that come with the Covid crisis, and how this may be affecting the confidence of your donors when it comes to bidding for an auction prize, be it a holiday abroad or something closer to home. Understandably, people don’t want to lose their money due to last-minute lockdowns or quarantine restrictions. That’s where we come in!

We have listened closely to our clients concerns and have been working hard with our suppliers to come up with new solutions. By giving your bidders increased flexibility when booking their prize, they are more likely to be encouraged to bid given the current circumstances, increasing audience participation and therefore funds raised.

By launching the below changes to our auction item T&Cs, your donors can now book their prizes with full confidence:

1. Extended validity:

Where winning bidders previously had three months to redeem and one year to take their prize, we can now offer up to one year for prizes to be redeemed, plus up to two years for winners to enjoy their prize from the date they win it. This gives your supporters the flexibility to book their prize at a later date when they may feel more comfortable and when it suits them best.

2. Flexibility with quarantine restrictions:

If quarantine rules are placed in the region winners are travelling from, or the location they are travelling to, then we can offer winners the flexibility to change their dates up to 14 days before they are due to travel. Any notice period less than 14 days and our suppliers will do all they can, reasonably, to move the dates.

 3. Flight cancelled – don’t panic!

If a winning bidders flights are cancelled and they can no longer travel, they will be able to change the dates of the prize with at least 14 days’ notice. Again, any notice period less than 14 days and our suppliers will do all they reasonably can to move confirmed dates.

To give you some inspiration on options available, here are 5 exciting auction items that you could offer supporters for your next fundraising campaign:

For more information, to discuss the above changes in terms or to view our full auction items range, please click below

Ben Crook

Chief Operating Officer

Ben is at the forefront of every project in Givergy, listing and actioning constant improvements across the business. With over a decade of experience in the charity and events sector he brings a deep understanding of what the fundraising industry needs to operate effectively and efficiently.